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4/23/20 UPDATE



As we continue to shelter at home, our thoughts are never far from the ice and the community of skaters, parents and fans who come to our facilities by the thousands on a weekly basis. You may have seen in the news recently, there is growing optimism  about the re-opening of ‘non-essential’ business in the coming weeks. We are also monitoring all information to be prepared for when the mandates are lifted, and we are able to resume operations in some fashion.

While it is our goal to open as soon as possible, there will be several factors that will dictate how we roll out our regularly scheduled programs, once the shelter in place is lifted.


  1. We may receive very little notice that we can reopen;
  2. We assume that notice will contain more specifics about how we can and must operate when we reopen, include PPE requirements for our employees and guests;
  3. We want to have ample time to both organize and give our customers notice of the resumption of class lessons, leagues and other disrupted programs.


In consideration of all these factors, it is our intention to resume disrupted programming not less than seven days from the date we reopen and will notify our affected customers as soon as we have all the information we need to operate in a clean and safe environment. Once the mandates have been lifted, Sharks Ice Management will determine the best date and time to reopen, and we will communicate that to our customers directly. We can’t wait to see you all back on the ice very soon!

Health and Safety Reminder


As is consistent with our recommendations during the Cold & Flu season, if you are feeling ill, you are encouraged to remain at home. 


For your information, please familiarize yourself with the symptoms of the virus:

  • Coughing, sneezing

  • Fever

  • Shortness of breath, difficulty breathing

  • Or early symptoms such as chills, body aches, sore throat, headache, diarrhea, nausea/vomiting, and runny nose.

  • These symptoms are also symptoms of many illnesses, including cold and flu, so please pay attention to these and stay home if in doubt.



Following guidelines offered by the World Health Organization's (WHO) standard recommendations for the general public to reduce exposure to and transmission of a range of illnesses are as follows, Sharks Sports & Entertainment recommends its team members exercise the below preventative measures.

  • Wash your hands with soap for 10-20 seconds and/or use a greater than 60% alcohol-based hand sanitizer following any contact with guests or fellow team members.

  • Consider not shaking hands when greeting our guests. Use a fist bump, slight bow, elbow bump, etc.

  • If possible, cough or sneeze into a disposable tissue immediately and wash your hands. Use your elbow only if needed. The clothing on your elbow can contain infectious virus that can be passed on for up to a week or more!

  • Use ONLY your knuckle to touch light switches. elevator buttons, etc...

  • Open doors with your closed fist or hip - do not grasp the handle with your hand, unless there is no other way to open the door. Especially important on bathroom doors. Avoid close contact with anyone with a fever or cough.

  • Do not report to work if you have a fever, cough and/or difficulty breathing. Please seek medical care early and share previous travel history with your health care provider.

  • Hand Sanitizer is available throughout Oakland Ice Center. We recommend carrying a small personal bottle of hand sanitizer with you, so you can sanitize your hands as needed.

Please find links below with advice for the public regarding this topic: